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We're Hiring a Membership/Marketing Assistant

Posted: 5/24/2023 - 3-Minute Read

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Position Summary: We are seeking a talented Membership/Marketing Assistant to provide membership, marketing and office management duties, supporting our Executive Director, Marketing Director, Membership Manager, and Board of Directors. If you love the Lake George, NY region, can engage visitors and area businesses, and provide stellar office support, this is the role for you! To learn more about the Lake George Chamber of Commerce visit our website at: https://lakegeorgechamber.com.

The details of the job below are illustrative of tasks and responsibilities. It is not meant to be all-inclusive of every task or responsibility.

Membership/Marketing Assistant:

Greet and assist walk-in visitors to ensure their needs are met.
Answer the phone, direct calls to office personnel, and assist with inquiries.
Tracking and data entry of all incoming calls/email/website inquiries for information while tracking Travel Guide and specific information requests.
Tracking and distribution of individual and bulk Travel Guides and specific information requests.
Offering administrative support across the organization.
Mailings: daily/weekly inquiries label and postage.
Compile custom information packets for visitor inquiries.
Marketing Assistance to include:Website updates: Event information, FAQ page updates, business listings, last-minute lodging information

Social Media assistance: postings on Facebook, Instagram, Twitter, LinkedIn and TikTok

Assist in handling media/photos at ribbon cuttings, mixers, and other events.

Chamber Membership:

Membership outreach follow-up via phone/email as necessary: renewals, advertising, monthly Board of Directors meetings, and mixers, among other follow-ups.
Manage member brochure inventory, office placement, and Village Information Center needs.
Assist the Membership Manager with membership material inventory and mailings.
Maintain Chamber/membership files: information, clippings, advertising, news, and more.
Assist with Membership Mixers.

Village Information Center Management:

Creating monthly schedules and working with staff to ensure coverage.
Refilling brochures and other materials as needed
Reaching out to partner businesses promoted at the VIC for information: Warren County municipalities and historical sites
Reporting to the Village of Lake George on building maintenance and operation needs.
Answering phone calls and emails on weekends when needed
Cover at the Village Information Center if necessary.

Student Connection Committee

Act as the main contact for students in search of housing/secondary employment opportunities.
Attend meetings with Village leadership.
Contribute to the planning of meet and greet and other occasions for the J1 International Exchange Students.

Travel Shows

Data entry and partner distribution of all travel show lead information.
Assist Membership Manager with Travel Show logistics

Qualifications:

High school diploma or GED required
Proven work experience as a Receptionist, Front Office Staff, or similar role; additional certification in Office Management is a plus.
Proficiency in Microsoft Office Suite.
Effective communication skills, demonstrating strong customer service
Ability to be resourceful and proactive when issues arise.
Excellent organizational and time-management skills, with the ability to prioritize tasks, and multitask effectively.
Execute all administrative tasks to the highest quality standards.
Hands-on experience using office equipment (e.g. copier, printers, postage machine).
Ability to work in a professional office setting on a regular basis, performing routine physical activities, such as lifting, bending, sitting for long periods, reading, and writing.
Ability to attend off-site meetings, representing the Chamber in a positive and professional manner.

SALARY/BENEFITS: Commensurate with experience, EOE, benefits include healthcare, paid time off, paid holidays and more.

The Lake George Chamber of Commerce provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job Type: Full-time

Pay: $16.00 - $21.00 per hour

Benefits:

Dental insurance
Health insurance
Paid time off
Professional development assistance

Schedule:

Monday to Friday

Ability to commute/relocate:

Lake George, NY: Reliably commute or planning to relocate before starting work (Required)

Experience:

Customer service: 2 years (Preferred)

Work Location: In person

Apply Here!

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